All Ontario Branch CMAC Events are open to
all CMAC members and their staff, regardless of position.

Journey to GM - Insights from Leaders and Hiring Experts

The journey to becoming a General Manager in the private club industry is rarely linear. Every leader’s path is shaped by unique experiences, opportunities, and challenges — from early roles in food & beverage or member services, to building the broad skills and mindset required to oversee an entire club.

In this engaging panel discussion, current General Managers will share their personal stories of growth, lessons learned, and the pivotal moments that propelled them toward leadership. A hiring specialist will provide an insider’s perspective on what boards and search committees look for in GM candidates today, shedding light on essential skills, credentials, and leadership qualities.

Topics will include:

  • Early career steps that lead toward leadership roles

  • Skills and certifications that open doors to advancement

  • The role of mentors, networks, and professional associations

  • Overcoming self-doubt and shifting beliefs about readiness

  • Transitioning from managing a department to leading an organization

  • Realistic challenges faced along the way and strategies to succeed

  • Practical advice for those aspiring to the GM role within the next five years

Whether you are just beginning your club management career, actively working toward the GM position, or supporting future leaders in your organization, this session will offer valuable insights, practical takeaways, and the confidence to chart your own leadership path.